Support + FAQ

Know the scope before you commit.

Straight answers on the App Direction Audit, the Sprint, delivery, privacy, and what happens next. No ticket maze. No inflated promise.

Support Inbox

team@creator-forge.madethis.app

For a fast reply, include your order or project name, the content problem, and the decision you need to make. Delivery questions and scope clarification belong in the same thread.

Before checkout

A compact offer should still answer the real questions.

The Audit is designed to create a direction you can use in your next run. The Sprint is for when that direction needs deeper development. If you are unsure, start with the smaller, clearer move.

How quickly is the Audit delivered?

The Audit is an async deliverable. The checkout and follow-up email confirm the current delivery window before the work begins, so you know the timeline for your purchase.

Is this live or async?

The App Direction Audit is designed to work asynchronously: you send context, Creator Forge reviews the bottleneck, and you receive a focused direction and next step. A live call is not assumed in the $149 scope.

What do I need to provide?

Bring the content problem, relevant links or examples, your audience context, and what you have already tried. A rough brief is enough; the intake is there to make the useful details clear.

How is AI involved?

AI can support research, pattern-finding, and draft development. The direction is shaped around your voice, editorial judgment, and the actual work you need to publish—not generic generated output.

Are revisions included?

The Audit includes focused feedback on the delivered direction. Larger rewrites, additional formats, or expanded execution are discussed as a next scope instead of being silently folded into the $149 purchase.

Why start at $149?

The Audit is a contained way to find the highest-leverage content move before investing in a deeper Sprint. It is for clarity and direction, not a promise of a particular result or revenue outcome.

Is my material kept private?

Share only what is useful to the work. Creator Forge treats supplied briefs and working material as project context and does not present it publicly as a case study without approval.

What happens after I purchase?

You receive the intake and next-step instructions, submit your context, then get the agreed Audit delivery. If the direction points to deeper support, the $499 Sprint is available—but it is optional.

What is the cancellation or fit policy?

If something about the scope or fit is unclear, email before purchase or as soon as possible after it. Creator Forge will review the situation directly; no automatic refund or outcome guarantee is implied here.